All Systems Operational

Peer-to-peer / Broadcast Texting Services Operational
SMS / MMS Message Delivery Operational
Texting Caller ID (Search/Provisioning) Operational
10DLC Phone Number Activations Operational
Split List By Carrier Operational
IVR Services Operational
IVR Delivery Operational
IVR Caller ID (Search/Provisioning) Operational
API Services Operational
Management Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Management Portal Uptime
Fetching
Response Time
Fetching

Oct 5, 2026

No incidents reported today.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Resolved - TCR had an outage yesterday, and we have been informed that the outage caused a large backlog of number assignments, which caused some to be pending for a long time, or to fail. We are seeing numbers assigning normally this morning. We will re-open the ticket if we see delays.
Oct 2, 10:33 EDT
Investigating - We are seeing delayed phone number activation right now. It appears to be affecting all routes and an industry-wide outage.

Existing numbers are working fine.

Oct 1, 18:14 EDT

Oct 1, 2026

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

Resolved - We're seeing normal delivery now to AT&T, MMS. We're resolving this now and will re-open if we see the delay issue again.
Sep 23, 14:25 EDT
Identified - This appears to be an AT&T-wide issue, and is affecting all 10DLC MMS traffic industry-wide.

We are seeing messages being delivered now to handsets, so it appears to be just a delay, not an actual failure outage.

We'll keep this open until the delay is back to normal.

Sep 23, 12:26 EDT
Investigating - We're seeing that this is ONLY affecting MMS messages on plum, to AT&T.

We're seeing messages with delivery receipts 'delivered' but it appears the messages are not getting to the handsets.

Sep 23, 11:21 EDT
Resolved - This incident has been resolved.
Sep 23, 10:52 EDT
Identified - We're seeing a current outage on our plum route. This is affecting sending sms/mms messages. We'll update the incident once we have more information.
Sep 23, 10:04 EDT

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.