10dlc number activation delays

Incident Report for echo19

Resolved

TCR had an outage yesterday, and we have been informed that the outage caused a large backlog of number assignments, which caused some to be pending for a long time, or to fail. We are seeing numbers assigning normally this morning. We will re-open the ticket if we see delays.
Posted Oct 02, 2026 - 10:33 EDT

Investigating

We are seeing delayed phone number activation right now. It appears to be affecting all routes and an industry-wide outage.

Existing numbers are working fine.
Posted Oct 01, 2026 - 18:14 EDT
This incident affected: Peer-to-peer / Broadcast Texting Services (10DLC Phone Number Activations).