[Plum] - T-Mobile MMS Delays

Incident Report for echo19

Resolved

This incident has been resolved.

Posted Nov 02, 2026 - 23:06 EST

Identified

We're still seeing T-mobile MMS delays on Plum.

The delay appears to be about an hour. Downstream vendors are aware and working with the carrier.

Posted Nov 02, 2026 - 19:32 EST

Update

We are seeing T-mobile messages delayed for the Plum route (MMS). We will update the incident as we see recovery, or have more information.

Posted Nov 02, 2026 - 17:31 EST

Investigating

We are seeing a small delay in MMS delivery for AT&T, on the plum route. While it's not a major delay, it is causing some of the response rate notifications/actions to trigger.

Posted Nov 02, 2026 - 12:32 EST

This incident affected: Peer-to-peer / Broadcast Texting Services (SMS / MMS Message Delivery).